Shipping policy

SHIPPING POLICY 

This Shipping Policy is for Detour Boutiques LLC and was last updated on 03/03/2025. 

1. SHIPPING AND DELIVERY OPTIONS 

 Domestic Shipping:

USPS Economy (5-8 Business Days): Free for orders over $150

USPS Standard Ground (3-4 Business Days): $9.95 

UPS Ground - Rates calculated at checkout

UPS 3 Day Select - Rates calculated at checkout

UPS 2 Day - Rates calculated at checkout

UPS Overnight - Rates calculated at checkout

 

Free Local Pickup 

2. PROCESSING TIME 

Orders are processed within 3 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer. 

  

3. CANCELLATIONS 

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us. 

  

4. RETURNS 

Returns will be accepted within 14 day(s) from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns. For more information, visit https://detourboutiques.com/policies/refund-policy. 

  

5. DELAYED ORDERS   

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status. 

  

6. DAMAGED ORDERS 

Detour Boutiques LLC is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider. 

  

7. SHIPPING RESTRICTIONS 

- Orders cannot be shipped to P.O. boxes.    

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method. 

  

8. CONTACT   

For questions about this shipping policy, contact:  

Phone: 631-819-7459

Email: shop@detourboutiques.com